Agreement to Terms

By accessing our website at nordelsmiles.ca, using our online services, or receiving dental services at Nordel Crossing Dental Centre, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.

Our Services

Nordel Crossing Dental Centre provides comprehensive dental care including general dentistry, dental implants, Invisalign clear braces, cosmetic procedures, emergency dentistry, and other dental services. All dental services are provided by licensed dental professionals in accordance with the standards set by the College of Dental Surgeons of British Columbia.

Patient Responsibilities

As a patient of our practice, you agree to:

• Provide accurate and complete information about your medical and dental history
• Inform us of any changes to your health status, medications, or contact information
• Follow treatment recommendations and post-operative instructions
• Attend scheduled appointments or provide adequate notice of cancellation
• Maintain appropriate oral hygiene as recommended
• Ask questions if you do not understand any aspect of your treatment

Appointments & Cancellations

We value your time and ask that you respect ours:

• Appointments are scheduled to provide you with dedicated care time
• Please provide at least 24-48 hours notice for cancellations or rescheduling
• Repeated missed appointments may result in a cancellation fee
• We reserve the right to require deposits for certain procedures
• Emergency appointments are accommodated based on availability

Office Hours

Financial Terms

Payment

• Payment is due at the time of service unless other arrangements have been made
• We accept various forms of payment including cash, debit, and major credit cards
• For extensive treatment plans, payment arrangements may be available upon request

Insurance

• We are pleased to assist with insurance claims as a courtesy
• We can submit claims electronically on your behalf to most insurance providers
• You are responsible for understanding your insurance coverage
• Insurance benefits are a contract between you and your insurance provider

Informed Consent

Before any dental treatment, you will be provided with information about the proposed procedure, including potential risks, benefits, and alternatives. By proceeding with treatment, you acknowledge that you have been given the opportunity to ask questions and have consented to the treatment.

Website Use

Acceptable Use

When using our website, you agree not to:

• Use the site for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Transmit any harmful code or content
• Interfere with the proper functioning of the website

Website Content

The content on our website is for informational purposes only and does not constitute dental advice. Information should not replace professional dental consultation.

Intellectual Property

All content on our website, including text, images, logos, and design elements, is the property of Nordel Crossing Dental Centre or our licensors and is protected by copyright and trademark laws. You may not reproduce, distribute, or use our content without written permission.

Limitation of Liability

To the fullest extent permitted by law:

• We are not liable for any indirect, incidental, or consequential damages arising from your use of our website or services
• Our liability for any claim is limited to the amount you paid for the specific service
• We do not guarantee specific treatment outcomes as results may vary between patients

Disclaimer

The information provided on our website and in our communications is for general informational purposes only. It is not intended as a substitute for professional dental advice, diagnosis, or treatment. Always seek the advice of your dentist or other qualified health provider with any questions you may have regarding a dental condition.

Governing Law

These Terms of Service are governed by the laws of the Province of British Columbia and the federal laws of Canada applicable therein. Any disputes arising from these terms or your use of our services shall be resolved in the courts of British Columbia.

Contact Us

If you have questions about these Terms of Service, please contact us: